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Making a deposit or withdrawal at VideoSlots is involves a simple yet specific process. It is important for you to get to know this process because if you skip a step or fail to complete the requirements, that might compromise your money. After all, if you played long and hard to accumulate your winnings, you do not want to compromise that.
What you need to know when withdrawing at VideoSlots
After your winning has accumulated, you probably would want to withdraw them already. The minimum withdrawal is £20.00 while the maximum is £10,000. You have one free withdrawal each day. If you make more than one withdrawal, you will have to pay a fee of £2.5.
Below is part of Videoslots T&C. Read full version here.)
- 11 Welcome Spins at first deposit
- You will receive 11 welcome spins in a random game upon first deposit.
- You have 7 days to activate the bonus, once activated welcome spins must be used within 24 hours.
- Deposit required to play.
- All winnings from the Welcome Spins are wager free
- There is no maximum cash-out
- You must be 18 or over to play and 21 in countries where that is the minimum age by law.
- Play Responsibly.
100% deposit bonus up to £200
• We will match your deposit up to £200 on your first deposit.
• £10 minimum deposit required.
• You are required to wager the bonus amount 20 times before you can withdraw the bonus funds.
• You can forfeit the bonus and take the winnings and paid out bonus funds. Only the remaining balance of the bonus which has not yet been released will be forfeited
• Bonus will be paid out in 10% increments to your cash account.
• Jackpot games do not contribute to the conversion.
• Maximum bet per spin is either 50% of your deposit up to £20.
• You must be 18 or over to play and 21 in countries where that is the minimum age by law.
• Play Responsibly.
£10 extra cash on your first deposit
• You will receive £10 bonus cash from us when you make your first minimum deposit of £10.
• You are required to wager the bonus amount 25 times before you can withdraw the bonus funds.
You must be 18 or over to play and 21 in countries where that is the minimum age by law.
To initiate the withdrawal, you can go to the tab “Accountslip” – which can be found on your profile. Look for the button with the text “Withdraw.” Before you can finalize your withdrawal, you need to verify your account by uploading the required documents on a list (Proof of Identity, Proof of Address, etc). These can be uploaded under the “Documents” tab that can also be found on your profile.
All the withdrawals are processed on a daily basis between 7 am – 11 pm CET. It usually takes 5 business days to complete the bank transfer. The default currency is in Euros. But you can specify one in your account profile to receive your withdrawal in that currency.
One of the most important concerns that you should have involves security and VideoSlots made sure that you do not have to worry about a thing. They have taken the steps to ensure that all financial transactions are secure and all your personal details will not be compromised in any way. Any data sent is obscured through a sophisticated SSL encryption program that is integrated into their network. There are independent audits being done by eCogra and a monthly report can be seen to show the results of recent random tests.
Making a deposit at VideoSlots
Like other online casinos, a deposit is not needed if you want to play a demo game. However, in order to win real money at VideoSlots, you need to make an investment first. That means you have to deposit real money.
You have several options to make a deposit. Your options include Ecocard, Instadebit, Neteller, MasterCard, Poli, Skrill, Paysafecard, Siru, Trustly, Ukash, Zimpler, Visa, UsemyFunds, PugglePay, and SMSBill. To view your options, you need to click on the button in the upper right corner of the page that says “Deposit.” You can also go to the tab “Accountslip” to access the same “Deposit” button. You choose among the options you will see. Take note that some of the deposit options will require a fee (e.g. SMSBill charges £2.35).
After making a choice, you need to fill in the required information and then complete the deposit. The currencies that you can deposit includes EUR, USD, GBP, NOK, SEK, AUD, and CAD.
When making a deposit through your credit card, you need to input certain information like the credit card number, CVC code, expiry date, and the amount that you want to deposit. There is a minimum deposit requirement of £10.00. VideoSlots offers a welcome bonus that can go as high as £200.00 – but that depends on how much you will initially deposit. You can also include a bonus code – if you have one.
Take note that if you used a debit card to make a deposit, you should receive a verification code. If you haven’t received it, you need to check the number you entered in your profile – including the country code. If not, then contact support – which is fairly easy because they have a live chat through the website. They also have representatives who call back or send an email within 12 hours.
To access your winnings for withdrawal, you need to log into your account first. Once logged in, go to the tab “Accountslip” that is found on your profile. Look for the “Withdraw” button and click it. Choose among the available payment methods. Follow the instructions and provide the information as requested.
The minimum withdrawal limit is £20. The maximum is £10,000. Take note that you may be required to provide additional verification for huge withdrawals. This is for your own safety because it is VideoSlots’ way of ensuring that you are who you are.
VideoSlots process withdrawals on a daily bases. Usually, this is done between 7:00 am and 11:00 pm CET. If you send in your request beyond this time frame, it will be processed the next day. The usual processing time is up to 24 hours. Within 5 hours after the submission of the request, you can still cancel your withdrawal. But after that, you can no longer reverse it.
Once processed, it will be up to the payment method how long the processing period will be. It can go from within 24 hours to 5 business days.
Sometimes, you will be asked to verify your identity – especially if you are withdrawing a huge amount of money. This is for your own protection. It will ensure that you are really the one withdrawing the money. To verify your identity, you need to upload documents that will prove your identity, address, etc. Go to the “Documents” tab to upload the files.
There are a variety of options that you can use to make a withdrawal. It can be through VISA< MasterCard, Skrill, Trustly, EcoPayz, InstaDebit, Neteller, and Bank Wire Transfer.