- Fastest Reported Time: 1 hour
- Deposit Methods: Visa Debit, Mastercard Debit, Bank Wire Transfer, Klarna, Trustly, Skrill, Neteller, EcoPayz, Paypal, Rapid Transfer, Giropay, Easy EFT, Interac, Astropay, MuchBetter, EuTeller, Zimpler, EPS, Paysafecard, Instadebit
- Withdrawal Methods: Neteller, Skrill, Visa, MasterCard, Trustly, Paypal
- Minimum deposit: £10
- Maximum Withdrawal:(per transcaction) N/A
- Payout times: E-wallet: 0 – 24 hours, Debit cards: 3-7 business days, Bank transfer: 0 -24 hours
- Minimum Withdrawal: £10
- Fees: No fees
- Cashout on Weekends: Yes
- Cancel Withdrawal: Yes
- Manual Flushing: No
- Play without account: No
Payment methods at Generation VIP
- Visa/Mastercard: Credit and debit card options are available for players who prefer traditional banking methods.
- Skrill/Neteller: These e-wallets offer an online payment solution that allows players to make deposits and withdrawals.
- PayPal: A well-known online payments system, allowing for fast and secure transactions.
- Trustly: This service enables direct online banking transactions.
- Bank Transfer: This method allows for direct transfers from a player’s bank account to their casino account.
- Paysafecard: A prepaid online payment method based on vouchers with a 16-digit PIN code.
It’s important to note that the availability of these payment options may vary depending on the player’s location. Additionally, Generation VIP offers more payment methods beyond those listed here. As always, players should review the terms and conditions of each payment method before making a deposit or withdrawal.
Other options they have are:
- Interac e-Transfer
Minimum deposit at Generation VIP
The minimum deposit at Generation VIP for UK players is quite accommodating, set at just £10. This low limit opens up the platform to players with various budget levels, making it accessible to everyone. Whether you’re a casual player or a high-roller, you’ll find it easy to start your gaming journey with Generation VIP.
Minimum withdrawal at Generation VIP
The minimum withdrawal amount at Generation VIP Casino is £10. There are no fees for making withdrawals and the processing time is usually within 24 hours. However, it can take up to 72 hours for withdrawals to be processed during busy periods.
Generation VIP how to cash out
Here’s a step-by-step guide on how to withdraw funds from Generation VIP:
- Access the Cashier: Navigate to the lobby and click on the ‘Cashier’ option.
- Select Cashout: From the available options, choose the ‘Cashout’ feature.
- Choose your Cashout Method: Select your preferred withdrawal method from the list available, and then fill out the corresponding form with the necessary details.
- Submit Your Request: Click on ‘Cashout’ to submit your withdrawal request. This request will then be processed by the casino.
- Understand Cashout Combining: If you make multiple cashout requests within a 24-hour period, and use the same payment method for each, these may be combined into a single payment by the casino.
- Track Your Cashout: You can monitor the status of your cashout request by visiting the ‘My Account’ section within the lobby.
Remember, the time it takes to process a cashout can vary depending on the payment method used. It’s also essential that your personal details are correctly inputted to ensure your money is received within the allocated processing times. You can check out the cashout processing times for each payment method on the casino’s site.
Customer support at Generation VIP
Customer support at Generation VIP offers several methods for assistance to ensure that your gaming experience runs smoothly.
- Live Chat: The Live Chat feature allows for real-time communication with a customer support representative. This service is available 24/7, providing instantaneous help whenever you need it. It’s a great option for quick queries or immediate concerns.
- Email: Generation VIP also provides email support for issues that might require a more detailed explanation or aren’t as urgent. This channel is always available, and you can expect a response within a reasonable timeframe.
- Phone: If you prefer to speak directly to a representative, you can call customer support at +44 203 318 9367. This direct line of communication can be particularly helpful for complex issues.
- FAQ: The FAQ section on Generation VIP’s website is a useful resource that provides answers to many common questions. It’s worth checking this section before reaching out to customer support as your query may already be answered.
From a neutral perspective, the diversity in support channels indicates that Generation VIP is committed to providing accessible support to its customers. The 24/7 availability of the live chat and email is commendable as it caters to customers across different time zones and schedules. However, the effectiveness of these support channels would ultimately depend on the quality of service provided by the customer support representatives.
Generation VIP vs Casumo – We compare them
When comparing Generation VIP and Casumo, several factors come into play that might tilt the balance in favour of one over the other.
Licenses and Safety: Both Casumo and Generation VIP hold UK gambling licenses, which means they adhere to strict regulations ensuring fair play and the protection of player interests. They both employ secure encryption technology to protect player data.
Game Selection: Casumo offers a larger and more diverse selection of games, including a vast array of slot games, table games, and a live casino. Generation VIP, while offering a decent selection, doesn’t match up to the extensive catalogue available at Casumo.
User Interface and Experience: Casumo stands out with its innovative and engaging user interface. The platform is intuitive, easy to navigate and offers a unique gamified experience, which significantly enhances the overall user experience. On the other hand, Generation VIP follows a more traditional approach and lacks the novelty factor that Casumo offers.
Customer Support: Both casinos offer 24/7 customer support through live chat and email. However, Casumo offers a more comprehensive FAQ section which provides detailed answers to a wider range of issues, which might reduce the need to reach out to customer service.
Payment Options: Generation VIP does offer more payment methods than Casumo, catering to a wider audience. But the simplicity and speed of transactions at Casumo, particularly with withdrawals, make it a more attractive choice for many players.
In summary, while both online casinos have their strengths, Casumo, with its superior game selection, innovative user experience, and efficient customer support, seems to offer a more complete and engaging online gaming experience.
Generation VIP FAQ
1. Q: How can I open an account at Generation VIP?
A: Go to the homepage, click “Join”, and complete the registration form.
2. Q: What are the deposit methods at Generation VIP?
A: Deposit methods include Visa, Mastercard, PayPal, Skrill, Neteller, and Trustly, among others.
3. Q: What is the minimum deposit at Generation VIP?
A: The minimum deposit is £10.
4. Q: Can I set deposit limits at Generation VIP?
A: Yes, you can set daily, weekly, or monthly deposit limits.
5. Q: Is there a mobile app for Generation VIP?
A: No, but the website is mobile-optimized for play on various devices.
6. Q: How can I contact customer support at Generation VIP?
A: You can reach customer support via live chat, email, or phone.
7. Q: What types of games are available at Generation VIP?
A: Generation VIP offers slots, live casino games, table games, and scratch cards.
8. Q: Is Generation VIP licensed to operate in the UK?
A: Yes, Generation VIP holds a license from the UK Gambling Commission.