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Generation VIP is a new online casino that was launched in 2019 by Aspire Global and it has quickly gained a ton of attention from players. Aspire Global is well-known for its other popular online casinos as well, and the hopes for this new online casino are also high.
The casino features hundreds of games provided by the best software providers. The games include mostly slots (as you could guess), but they also offer some scratch cards and live games. In fact, their live games section is run by Evolution Gaming and you will have many different games to choose from, including roulette, baccarat and blackjack.
The casino also offers a nice welcome bonus that offers a 100% bonus up to £77. The players from the UK will also get 77 free spins with their first deposit, which can be played at NetEnt’s popular Starburst slot.
When it comes to customer service, it is clear that the casino wants to provide the best possible service to their clients. You can contact the casino via live chat, phone or email and they also have a very comprehensive FAQ section. All of the customer service agents are very friendly and professional and they will help you as best as they can.
The casino holds a licence from the Malta Gaming Authority, just like many other Aspire Global casinos do as well.
Making a deposit at Generation VIP
How can I play with real money?
Before you can start playing with real money, you have to sign up with the casino and make your first deposit. You can sign up by filling out their registration form. The form will ask you for your name, email, phone number, birthday, address and some other details. Be sure to fill out all the details correctly.
When you have registered and confirmed your account, you can make a deposit with the payment method of your choosing. The minimum payment is £10 and it also enables you to claim your first deposit bonus: 100% bonus up to £77 and 77 free spins on Starburst.
You can make deposits with Visa, MasterCard, Neteller, Skrill, Paysafecard, Trustly, Euteller, ecoPayz, Sofort and Zimpler. All deposits are in your gaming account immediately and you can start playing. Making deposits is usually 100% free.
If you wish to make a big deposit that exceeds thousands of pounds, you should double check the maximum deposit limits with the customer service.
Also remember, that you can always start out by playing for free and make a deposit later. If you have any trouble with your deposit, be in touch with the customer service.
What should I know about withdrawals at Generation VIP?
After making your deposit and playing with real money, you will hopefully win some real cash as well. If you have played with bonus money and free spins, remember to wager all the money 35 times before making a withdrawal request.
Also, before you can request for your first withdrawal, you have to confirm your identity with the casino. This is because all reputable casinos are committed to anti-money laundering rules and regulations and they have to keep records of all payouts.
In order to confirm your identity, you will have to send in a copy of your ID, proof of address and proof of deposit. The casino may also ask other information if they need it.
After confirming your identity, you can make a withdrawal request. Withdrawals can be made with Visa, MasterCard, Neteller, Skrill, Paypal and Trustly. Note that the minimum withdrawal amount is £10. They usually process all requests within 72 hours, but some players have said that their processing may take a bit longer.
When your request is approved, your money will be sent to your account. Depending on the payment method you have chosen, the money is usually in your account within a week. Debit card payments tend to take about 5-7 business days, whereas with e-wallets and Trustly you can expect to get your money immediately.
If you ever encounter troubles withdrawing your winnings, do not hesitate to be in touch with their friendly and professional customer service team.
Generation VIP FAQ
The processing of a withdrawal request will take 48 to 72 hours. After that, the money should be credited immediately. Only debit cards will take an additional 3 to 7 business days to process.
All online casinos are committed to Anti-Money Laundering rules and regulations. You need to confirm your identity before you are allowed to make any withdrawal. To do that, you have to send a copy of the official identification and proof of address. Only after completing the verification process will you be allowed to withdraw your winnings.
You can withdraw your winnings through different payment methods. These include VISA, MasterCard, Neteller, Skrill, Paypal, and Trustly. Sometimes, the options vary depending on the country of origin.
No there is no specified amount. However, if you plan to withdraw thousands at a time, you might be asked to do it in installments. Not only that, you might be asked to verify your identity for added security.
You can get in touch with customer support through live chat, phone, or email. The website also has a comprehensive FAQ section that you can use to get immediate answers to basic questions.