Withdrawal requests will take approximately 3 days to process. During this time, you can choose to cancel your request. If you have VIP status, the process will be faster. After Slots Magic, the processing period will depend on the chosen payment method. E-wallet withdrawals will take 1 to 2 business days to completely process. Credit and debit cards will take 2 to 5 business days. Bank transfers will take between 3 and 7 business days to process. Finally, bank checks will take 7 to 21 business days to complete.
You will usually receive a notification if the withdrawal was a success. If not, get in touch with customer support. You have two options: live chat and email. The Live Chat feature is available 24/7. The email support is also reliable but it will take some time to get a response. UK residents have another option to get in touch with customer support through phone.
The withdrawal limit per transaction will depend on the payment method you have chosen. The minimum ranges from €30 to €50. For the maximum limit, it is €5,000 per transaction and €10,000 every 30 days.
Slot Magic will not charge withdrawal fees. However, there are payment methods that will charge transaction fees for every withdrawal. Usually, this is for bank transfer and it depends on the bank.
To withdraw your winnings, you should log into your account first. Go to the Cashier and send in your withdrawal request. In the process, you will be asked for important information that you will have to answer truthfully. When you are indicating the amount that you want to withdraw, make sure you have enough funds in your balance. You will also be asked to choose a payment method. Once everything is provided, you can send your request.