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Prime Slots Casino was established back in 2011. It is an online casino that boasts of various slot machine games that you can play with. While it does not offer a wide variety of online casino games, if all you really want is to play slot machines, then what Prime Slots have is more than enough for you.
Like other online casino games, you can play their demo games or play with real money. When you choose the latter, you will have the opportunity to win real prizes that you can withdraw into your own account. But before that happens, you need to create your own account. This is the only way you can deposit real money so you will be qualified to withdraw your winnings.
To create an account, you simply have to go to the website and input your email address and a unique password that you only you know. After that, you click the “Next” button where you will provide more details about yourself.
Once you have created an account, you will be allowed to play for real money. But before you make a deposit, you have to verify your age and identity first. You can go to “My Account” and choose “Document Upload”. You can submit up to 6 files all at the same time. There are also other ways to submit the verification documents. You can also send them through email, fax or post. Usually, this is the only time when you will be asked to verify your identity – unless the online casino feels there is a need to increase security.
About withdrawal methods at Prime Slots
If you want to withdraw your money from your Prime Slots account, you need to log into your account first. Then, you have to click the “Cashier” button to be followed by “Cash Out”. Choose among the payment methods that will be shown. You need to follow the specific instructions and fill out all the details that will be requested. It might vary depending on the payment method that you have chosen.
Once you have given all the details, you can click “Cash out Request” to notify Prime Slots of your intention to withdraw money. After that, the money will be pending for the next 48 hours. In case you wish to reverse your request, make sure it is within these hours. When it goes beyond this time, you can no longer reverse the request.
In case you want to reverse a request, you can go to “Cashier”, then “Cash out”, and then “Pending Cashout”. You will then look at the list of request – specifically those under “Awaiting Process”. These are the transactions that you can cancel. Choose one transaction and then click “Transfer Money Back to My Account”.
If you wish to check the status of the request you can go to “My History” and then click on “Cashier History” to get a report of your financial transactions.
Take note that the approval of your cash out request will depend on whether you have followed the terms and conditions or if you have enough money in your account. Also, if you have made another request within the same 24 hours, that will be processed as one request.
The processing time usually takes at least 3 days. After that, the delivery of the money into your personal account will depend on the payment method that you have chosen. In case you want to withdraw more than €2,300. You will be asked to verify your identity. This is for your own protection – to ensure that the money will be withdrawn by the right person.
There are payment methods that will allow you to use it to deposit money into Prime Slots – but will not permit you to use it for cash out requests. That means you have to choose another means to withdraw money.
About making a deposit at Prime Slots
When making a deposit, you need to log into your Prime Slots account first. You need to be in your Real Money Play Account to be allowed to deposit real money. Once you have logged in, you will then go to “Cashier” and then select “Deposit”. You will see a list of payment methods on the left sidebar. You can choose one among them. Make sure that the method you will use has the same name and information as what you placed in your Prime Slots account. This will make it easier to verify your identity and process the transactions.
After choosing the payment method, you simply have to follow the instructions and fill out the required information. These will vary depending on the deposit method you have chosen.
Usually, the deposit will take effect immediately – allowing you to play with real money as soon as you have completed the transaction. However, there are payment methods like Bank Transfers that could take a couple of days to process. If your money is still not in your account after 10 days, get in touch with the customer support so they can help you track the money. The online casino has a live chat support that is available 24/7. You also have the option to get in touch with them through a toll-free number or an email. The website also has an online contact form that you can use to submit your inquiries.
If you are concerned about the security of your account and the money you are putting into it, you do not have to. Prime Slots invested in secure facilities that have the best firewall technology. Not only that, they have a 128-bit SSL encryption technology. This will ensure that all the information exchanged in this site will not be compromised in any way.
Prime Slots FAQ
You are allowed to cancel your withdrawal request as long as it is done within 48 hours after it was requested. To reverse it, you need to go to “Cashier” and choose “Cash out.” Look for the “Pending Cashout” option. In that list, look for those under the “Awaiting Process” status. Any request under this can be canceled. Choose the transaction that you want to cancel and click “Transfer Money Back to My Account.”
Prime Slots will process withdrawal requests within 48 hours after a cashout request. In case you decide to cancel your request, this is the time for you to do it. After that, the processing time will be based on the payment method. E-wallets will take at least 3 business days while debit cards and bank transfers will take 6 to 8 business days.
To withdraw your winnings, log into your account. Then, look for the “Cashier” button and click it. Choose the “Cash Out” option. You will see your payment method options. Choose your preferred withdrawal method. Follow the instructions and provide the information as requested.
When you have completed the steps, click the “Cash out Request” button. This request will be marked as pending for 48 hours.
The minimum withdrawal limit is €10.00. The maximum withdrawal limit is €2,000 per week and €3,000 per month. If you want to withdraw more, get in touch with customer support.
There are several reasons why your withdrawal request was not approved. If you failed to complete the verification process after registering your account, you will not be allowed to withdraw your money. If you have a bonus or free spins offers, you need to meet the wagering requirements before you can withdraw. It is also possible that you did not meet the terms and conditions.
If none of these check out, look at the information you gave. Maybe you gave the wrong information in your withdrawal request. For instance, you gave the wrong name or placed an amount that is higher than what is in your balance.
If your withdrawal is still not approved, get in touch with customer support.