Latest updated: 1 September 2026.
Quick answer: Trustly is a regulated Open Banking Pay by Bank route, not an e-wallet and not a no-KYC shortcut. It can work well for UK casino deposits and, where the operator supports Trustly cashouts, for bank withdrawals after the casino has approved the payout. Always check the cashier first because some casinos accept Trustly only for deposits or send withdrawals by debit card or bank transfer instead.
- Best fit: UK players who want bank-to-bank payments without storing money in a wallet.
- Watch out for: operator-specific withdrawal support, pending periods, KYC and source-of-funds checks, bank gambling blocks, and slower posting at weekends or after bank-side review.
- Checks still apply: Trustly can help confirm a bank-account route, but the casino still controls identity checks, payment-route rules and payout approval.
Trustly is the Open Banking provider behind the “Pay by Bank” option at many UK casinos. The UK entity, Trustly UK Limited, is authorised by the Financial Conduct Authority (FCA) as a payment institution with firm reference number 1005703, holds both Account Information Service Provider (AISP) and Payment Initiation Service Provider (PISP) permissions under the Payment Services Regulations 2017, and is registered at The Wingate, Shaftesbury Avenue, London W1D 5DY (Companies House 08841430). This guide explains how the Open Banking flow works, how to check whether a casino supports Trustly for withdrawals as well as deposits, what costs and delays to watch for, and how Trustly fits around UKGC verification rules. For an overview of every payment method we cover, see our UK withdrawal methods hub.
UK casinos that list Trustly in our register
The table below is generated from our casino register for Trustly. Use it as a starting point, not a promise that every listed operator will approve every Trustly withdrawal on every account. Before depositing, check the cashier and terms for deposit support, withdrawal support, minimum cashout, pending period, closed-loop rules and any source-of-funds trigger.
10Bet
UKGC-licensed
Fastest payout
1-2 days
Min withdrawal
£5
10Bet
-
Fastest Reported Time:
1-2 days
-
Deposit Methods:
Debit Card, PayPal, Trustly, Neteller, Skrill, Paysafecard, Fast Bank Transfer
-
Withdrawal Methods:
Debit Card, PayPal, Trustly, Neteller, Skrill, Fast Bank Transfer. Paysafecard is deposit-only; My Paysafecard only if the live cashier lists it.
- Minimum deposit: Check cashier
- Maximum Withdrawal:(per transaction) £50,000 (method dependent)
- Payout times: Debit card: 1-2 business days; PayPal, Trustly, Neteller and Skrill: 1-2 days; Fast bank transfer: 1-3 business days. Internal checks can delay payouts.
- Minimum Withdrawal: £5
- Fees: No 10Bet withdrawal fees listed for checked methods
- Cashout on Weekends: Method dependent
- Cancel Withdrawal: No (not available for UK players)
- Manual Flushing: Not verified
- Play without account: No
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18+ only. UK players only. Offer terms and payment exclusions can change; check 10Bet terms before depositing. Play responsibly. BeGambleAware.org.
Mr Vegas
UKGC-licensed
Fastest payout
Mr Vegas aims to process within 48 hours after satisfactory checks
Min withdrawal
£20
Mr Vegas
-
Fastest Reported Time:
Mr Vegas aims to process within 48 hours after satisfactory checks
-
Deposit Methods:
Debit card, PayPal, Skrill, NETELLER, Payz, Trustly, Pay by Phone and Paysafecard; availability can vary by account
-
Withdrawal Methods:
Debit card, PayPal, Skrill, NETELLER, Payz, Trustly and bank transfer where shown; closed-loop rules apply
- Minimum deposit: £10
- Maximum Withdrawal:(per transaction) Up to £30,000 via the original payment route; larger withdrawals by bank transfer; jackpot processing can differ
- Payout times: Mr Vegas says it endeavours to process withdrawals within 48 hours after satisfactory checks, without a guarantee; provider posting time follows
- Minimum Withdrawal: £20
- Fees: Free in practice; T&Cs reserve right to charge 3.95% on withdrawals under £20, unwagered funds, or frequent weekly cashouts
- Cashout on Weekends: Yes (processed in business days)
- Cancel Withdrawal: No (not available for UK players)
- Manual Flushing: No
- Play without account: No
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#Ad | 18+ | Play Responsibly. New UK players only. Min deposit £10. Welcome offer: 100% match up to £50 in bonus funds + 11 wager-free Welcome Spins. 10x wagering on bonus, 60 days to complete. Bonus released in 10x10% tranches. Sister-brand to Videoslots and Mega Riches (shared Videoslots Limited / Immense Group structure). Full T&Cs at mrvegas.com. Please gamble responsibly. Visit www.begambleaware.org or call the National Gambling Helpline on 0808 8020 133.
Unibet
UKGC-licensed
Fastest payout
Same day via Trustly for verified accounts
Min withdrawal
£5
Unibet
-
Fastest Reported Time:
Same day via Trustly for verified accounts
-
Deposit Methods:
Debit card, Instant bank transfer, Apple Pay, Trustly, Skrill, PayPal, Revolut
-
Withdrawal Methods:
Visa Debit, Mastercard Debit, PayPal, Skrill, Trustly, Bank Transfer, Debit Card, Revolut
- Minimum deposit: £30
- Maximum Withdrawal:(per transaction) Varies by method
- Payout times: Trustly: typically same day for verified accounts; e-wallets: 1-3 days; cards: 3-5 working days; bank transfer: 3-5 working days
- Minimum Withdrawal: £5
- Fees: No fees
- Cashout on Weekends: Yes (processed in business days)
- Cancel Withdrawal: No
- Manual Flushing: No
- Play without account: No
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What is Trustly and how does it work in the UK
Trustly is not an e-wallet. There is no Trustly account to open, no balance to top up, and no separate dashboard to log into. Trustly is a regulated Open Banking provider that sits between your UK bank and the casino. When you choose Trustly or Pay by Bank at the cashier, your bank’s own login flow authenticates the payment, and money moves directly from your current account through the Open Banking rails, usually via Faster Payments in the UK.
Trustly UK Limited is a subsidiary of Trustly Group AB, the Swedish parent founded in Stockholm in 2008. In May 2022 Trustly acquired Ecospend, a UK Open Banking provider, which expanded its UK bank connectivity. Trustly’s own materials describe broad UK bank coverage, but the practical test is whether your bank appears in the Trustly bank picker when you reach the cashier.
Importantly, Trustly does not see or store your bank login credentials. The login happens inside your own bank’s app or website, and your bank then authorises the specific payment via Strong Customer Authentication (typically biometric or one-time code). Trustly receives the outcome of that authorisation and the payment instruction, not your password or PIN.
How to deposit at a UK casino with Trustly
- In the casino’s cashier, choose Trustly or “Pay by Bank” as your deposit method.
- Trustly displays a list of UK banks. Choose yours.
- You are redirected to your bank’s own login (browser or app). Authenticate with biometric, password or one-time code, exactly as you would for any other Open Banking payment.
- Your bank confirms the specific amount to send to the casino, then asks you to approve the payment with Strong Customer Authentication.
- The Faster Payments transfer is initiated. The casino usually credits your balance once the payment clears, which is often within seconds but can take longer if your bank or the casino applies extra checks.
Because Trustly is an Open Banking PISP, the payment is initiated directly from your current account. Credit cards never enter the loop, which sidesteps UKGC licence condition 6.1.2 on credit-card gambling entirely. There is no equivalent of the Skrill or PayPal “credit-card-funded balance” problem with Trustly.
How Trustly withdrawals can work at UK casinos
- Check the cashier first. Trustly must be listed as a withdrawal option on your account, not just as a Pay by Bank deposit route.
- Request the cashout to the same verified bank account where closed-loop rules apply.
- The withdrawal enters the casino’s pending or review queue. KYC, source-of-funds, bonus and payment-route checks can still delay approval.
- Once the casino approves the payout, Trustly or the relevant Open Banking rail can initiate a Faster Payments transfer to your bank.
- The money reaches your UK bank only after both the casino approval step and the bank transfer step have cleared. Weekends, bank holidays and account-specific review can extend that second leg.
The key point is method role: Trustly is withdrawal-capable as a payment rail, but support is operator-dependent. A casino can accept Trustly deposits while still sending withdrawals by debit card or bank transfer. Treat the cashier and the operator’s terms as the final source before you deposit.
Trustly UK fees and limits
Trustly’s current UK user terms (section 5.1) state that Trustly does not charge you a fee for providing the Services. In practice, that means you should not see a separate Trustly consumer fee for a casino deposit or a supported withdrawal. The merchant pays Trustly’s fee. Your own bank, the casino’s limits, currency rules and review process can still affect what you experience at the cashier.
There are no Trustly-side inactivity fees, annual fees, subscriptions or FX charges on the consumer route itself. Edge cases to be aware of:
- Your bank’s own fees. Mainstream UK current accounts do not usually charge for Faster Payments, but some specialist accounts may. Check with your bank if in doubt.
- Currency conversion. Trustly itself does not convert currencies. If you deposit at a casino that operates in a non-GBP currency, your bank applies its own FX rate. In practice, almost all UK-facing casinos operate in GBP.
- Casino limits. Minimum and maximum deposit or withdrawal amounts are set by the operator, not Trustly.
Processing times: deposits and withdrawals
Deposits often credit quickly via Faster Payments once your bank releases the payment after Strong Customer Authentication. That can be within seconds, but it is not universal. A bank-side gambling block, a temporary Open Banking outage, or casino-side payment screening can delay the credit.
Withdrawals depend on two separate steps that run in sequence:
- Casino approval. This depends on the operator, the size of the withdrawal, whether KYC is complete, whether source-of-funds documents are requested, whether bonus or closed-loop rules apply, and whether the account is under manual review. It can be quick on a verified account or take longer on a first large cashout.
- Bank transfer leg. After the casino sends the payout instruction through Trustly or another supported Open Banking rail, Faster Payments can post quickly on a normal UK banking day. Trustly’s own consumer guidance allows up to 24 hours in many cases and up to 72 hours in some situations, so do not treat merchant marketing language about instant payouts as a player guarantee.
Weekends and UK bank holidays can slow the visible arrival time even after casino approval, because some operators batch payouts or because your receiving bank posts the credit on the next working day. Account-specific bank review can add another delay that neither the casino nor Trustly controls.
The practical takeaway: Trustly can be one of the quicker bank-to-bank routes after casino approval, but the casino’s review step is usually the main bottleneck. If you want to compare brands by observed payout speed across all methods, our fastest UK casino withdrawals page explains the timing caveats across the register.
Supported UK banks
Trustly’s Open Banking integration covers the major UK current-account banks. We have confirmed support across:
- High-street banks: HSBC and First Direct, Barclays, Lloyds, Halifax, Bank of Scotland, NatWest, RBS, Santander, Nationwide, TSB, Co-operative Bank, Metro Bank, Virgin Money
- Digital banks: Monzo, Starling, Revolut
- Others: AIB UK, Danske Bank UK, Ulster Bank
The Ecospend acquisition in May 2022 expanded Trustly’s UK bank coverage to roughly 80 institutions, so this list is not exhaustive. If your bank supports Open Banking under UK regulations, it will often appear in the Trustly bank picker, but the only reliable check is to start a deposit and see whether your bank is offered.
If your bank has a gambling block
Several UK banks now offer a built-in “gambling block” that customers can switch on inside their banking app, including Monzo, Starling, NatWest, Lloyds, Barclays and HSBC. The block stops payments to merchants categorised as gambling, and Trustly deposits to a UK casino will hit that same block.
This is a feature, not a bug. If you have the gambling block on and want to deposit, you need to switch it off in your bank’s app, which typically requires a cooling-off period of 24 to 48 hours before deposits start working again. The cooling-off period is deliberately friction-heavy and is part of the bank’s responsible-gambling tooling.
KYC, source of funds and your bank’s role
UKGC licence condition 17.1.1 requires UKGC-licensed casinos to verify your name, address and date of birth before you place your first bet. Trustly does not substitute for this. The casino still owns the identity-verification duty, and you will still go through the casino’s own sign-up KYC.
What Trustly can add, with your consent, is an Account Information Service feed. The casino can use this to confirm that the bank account you are paying from belongs to you and matches the name on your casino account. It is an extra evidence point, not a replacement for the casino’s own KYC.
For larger withdrawals, UK casinos apply source-of-funds (SoF) checks under their UKGC anti-money-laundering duties. There is no fixed UKGC monetary threshold; operators apply their own risk-based policies, often in the £2,000 to £5,000 cumulative band. That figure reflects industry-typical operator AML thresholds, not a UKGC-mandated trigger.
Because your bank sees every transaction, larger or frequent gambling-linked transfers may trigger your bank’s own internal review flags, separate from anything the casino does. UK banks have become more proactive on gambling-related due diligence, and this can occasionally result in a Faster Payments transfer being delayed for review by the receiving bank.
Trustly versus Skrill, PayPal and debit card at UK casinos
The four most common UK casino payment options each have a different shape. Quick comparison from a UK player’s perspective:
| Method | Player fee | Withdrawal speed | Welcome bonus eligibility | FSCS protection on balance |
|---|---|---|---|---|
| Trustly | £0 on the Trustly service itself | Often quick after casino approval where supported; bank posting can still vary | Often eligible, but check operator terms | N/A (no balance held) |
| Debit card | £0 in most casino cases | Up to several working days after casino approval | Eligible | N/A (bank’s own protection) |
| PayPal | £0 in most casino cases | Can be quick after casino approval; wallet posting still varies | Generally eligible | N/A |
| Skrill | Skrill publishes bank withdrawal fees on its own fee page; check the current schedule | Can be quick after casino approval, then wallet or bank posting applies | Often excluded at UK bookmakers | N/A |
The practical wins for Trustly over Skrill at UK casinos are the direct bank-to-bank flow, no Trustly consumer fee, and often better welcome-bonus eligibility than Paysafe e-wallets. The trade-off is that Trustly is not a wallet and withdrawal support is not universal. If you prefer a familiar consumer e-wallet, our PayPal guide covers the broader wallet route. If you prefer to pay from your phone, our Apple Pay guide covers the iPhone-native alternative, with the caveat that Apple Pay withdrawals at UK casinos are fragmented. For very small, capped UK deposits direct from your phone bill, our Pay-by-Mobile guide covers a niche deposit-only route. If you want a no-wallet fallback for larger withdrawals direct to your UK bank, our bank transfer guide covers the more universal bank route.
Pay N Play in the UK
Pay N Play is Trustly’s “no-account” casino flow, popular in Sweden and Finland, where a player can start gambling by simply authenticating with their bank, without registering a separate casino account. Trustly markets Pay N Play in several markets, but in practice no UKGC-licensed casino runs a true no-registration Pay N Play flow today.
The reason is UKGC LCCP 17.1.1: the operator must verify the player’s name, address and date of birth before the first bet. A pure Pay N Play flow, which is registration-free, would breach that condition. Some UK operators do use Trustly’s Open Banking rails to streamline parts of their sign-up flow, but you will still complete a casino account registration before you can play.
If you see “Pay N Play casinos” marketed for the UK, the brands attached are typically non-GamStop or non-UKGC offshore sites. Those fall outside our editorial criteria. We only feature operators with active UKGC licences.
Pros and cons
| Pros | What to know |
|---|---|
| FCA-authorised payment institution (firm reference 1005703), with AISP and PISP permissions under PSR 2017 | FSCS protection does not apply because no money is held in a Trustly balance. The funds are only ever at your bank or the casino |
| £0 consumer fee on the Trustly service itself | Some UK casinos accept Trustly only for deposits and require a different method for withdrawals. Check the cashier before depositing |
| Supported withdrawals can move quickly after casino approval | Your bank’s own gambling block can stop a Trustly deposit. Switch it off in your bank’s app if you want to deposit, but expect a 24 to 48 hour cooling-off |
| Strong Customer Authentication happens in your own bank’s app, so Trustly never sees or stores your bank credentials | Trustly does not substitute for casino KYC. You will still complete the casino’s name, address and date-of-birth verification under UKGC rules |
| Welcome-bonus eligibility at many UK operators, in contrast to Skrill and NETELLER which are frequently excluded | Pay N Play “no account required” is not deployed at any UKGC-licensed casino. UK Pay N Play marketing usually points to operators outside our editorial criteria |
| Our Trustly table is generated from reviewed UKGC-licensed casino records | Availability can change by brand, account and Open Banking provider. Confirm Trustly or Pay by Bank in the cashier before relying on it |
Responsible gambling and account controls
18+ only. Gambling is for adults in the UK. Trustly itself does not offer a consumer-facing gambling block, because there is no consumer account to attach controls to. Responsible-gambling tooling sits in two other places.
Your bank’s gambling block. Monzo, Starling, Revolut, NatWest, Lloyds, Halifax, Barclays, HSBC and most of the major high-street banks now offer an in-app gambling block that prevents payments to merchants categorised as gambling. This catches Trustly deposits to casinos. Turning it on is instant; turning it off typically requires a 24 to 48 hour cooling-off period.
For UK-wide self-exclusion across every UKGC-licensed gambling site at once, register with GamStop. UK casinos are required to block GamStop-registered players within 24 hours of registration.
If gambling stops being fun, take a break. For free, confidential support contact BeGambleAware or GAMCARE, or call the National Gambling Helpline on 0808 8020 133 (free, 24/7).
Frequently asked questions
Is Trustly really free for UK players?
Trustly’s UK user terms state that Trustly does not charge you a fee for providing the Services. The merchant pays Trustly’s fee. Your casino’s own limits, currency rules and any bank-side charge are separate, so still check the cashier before depositing.
How long does a Trustly withdrawal really take?
It depends first on whether the casino supports Trustly withdrawals on your account. Then the casino must complete its own approval, KYC and any source-of-funds checks. Only after that does the bank-transfer leg begin. That second step can be quick on a normal banking day, but Trustly’s own consumer guidance allows up to 24 hours and sometimes longer. Weekends, bank holidays and account-specific bank review can extend the wait.
Is Trustly safe? My bank login is involved.
Trustly UK Limited is FCA-authorised under PSR 2017 and is a regulated Open Banking PISP. Crucially, Trustly never sees your bank login credentials. You log in inside your own bank’s app or website, and your bank then authorises the specific payment via Strong Customer Authentication. Trustly only receives the outcome of that authentication.
Why does my bank stop my Trustly deposit?
Most likely your bank’s gambling block is on. UK banks including Monzo, Starling, Revolut, NatWest, Lloyds, Halifax, Barclays and HSBC offer an in-app gambling block that catches payments to gambling merchants. Switch it off in your bank’s app if you want to deposit. There is usually a 24 to 48 hour cooling-off period before deposits start working again.
Can I withdraw to a different bank than the one I deposited from?
At most UK casinos, no. UKGC operators apply a closed-loop policy: withdrawals go back to the same method, and where possible the same account, that the deposits came from. This is standard, and helps with anti-money-laundering compliance.
Does Trustly replace casino KYC?
No. UKGC LCCP 17.1.1 requires the casino to verify your identity before your first bet. Trustly’s Open Banking flow can add an extra data point with your consent, but the casino still completes its own KYC. You will go through the operator’s normal sign-up checks.
Is Pay N Play available at UK casinos?
Not in its true no-account form. The UKGC’s pre-deposit verification rule (LCCP 17.1.1) requires a registered casino account before your first bet. Some UK operators use Trustly’s rails to speed up sign-up, but you will still register an account. “Pay N Play casinos UK” marketing usually refers to non-GamStop or non-UKGC offshore sites, which fall outside our editorial criteria.
Sources
- FCA Register: Trustly UK Limited (firm reference 1005703)
- Companies House: Trustly UK Limited (08841430)
- UKGC LCCP licence condition 17.1.1 (customer identity verification)
- UKGC LCCP licence condition 6.1.2 (credit-card ban)
- Open Banking Implementation Entity
- Trustly UK Limited: company information
- Trustly UK Limited: terms and conditions
- Trustly: iGaming positioning
- Trustly: payout product
- Trustly: security and compliance
- GamStop self-exclusion service
- BeGambleAware
- GAMCARE
- Independent Betting Adjudication Service (IBAS)
casinowithdrawal.co.uk receives commission from some operators listed on this site. This does not influence our reviews or rankings.
Charlie Davids has over 15 years of experience in the online gambling space. Starting out as a poker player, he gradually moved into writing to help players better understand casinos, apps, and payment methods.
Today, Charlie focuses on mobile-first gambling, with a passion for making complex topics simple and trustworthy. Whether it's withdrawal speeds or casino reviews, he brings clarity from a player's perspective.