If your withdrawal request is not approved, check if you already verified your account. If not, you have to complete this first before you make a request. You should also check if you have enough money in your account. You may be trying to withdraw an amount that is more than what is in your account. Finally, you need to check if you have met any wagering requirements and the terms and conditions – especially for bonuses and free spin offers.
If none of these are causing your withdrawal request issues, get in touch with customer support. You have three options: live chat, phone, or email. The live chat is the fastest option but it is only available between 8:00 to 23:00 GMT. You can send concerns via email anytime but the response time will take hours.
NetBet withdrawals take 2 to 12 business days to process. It all depends on the payment method you have chosen. The fastest is through E-wallets wherein your withdrawal will be processed in 2 to 4 business days. For Debit card withdrawals, the processing time is between 4 and 8 business days. Bank transfers will take the longest – from 4 to 12 business days.
If you want to withdraw money using your debit card account, you can only withdraw as much as you deposited. For instance, you deposited £1,000 through your debit card account. That is the amount that you can withdraw. If you want to withdraw more, you have to choose another method.
The minimum withdrawal amount per transaction is £10. The maximum is £100,000. In case you want to withdraw a higher amount, it is possible to file a request but you have to go through customer support.
Before anything else, you need to make sure your registered account is already verified. If not, you will not be allowed to make a withdrawal. Once your account is verified, you have to log in first. Then, click on the “Cashier” option. Choose “Withdraw” to start the process. You will be required to complete a form. Input the required details and follow the instructions. As long as you have enough money to withdraw and you have met the terms and conditions, your request will be processed without delay.