In case you encounter problems with your withdrawal request, you need to get in touch with customer support immediately. You can do this through Live Chat, email, or phone. The fastest, obviously, is through the live chat feature. Emails are also reliable but it will take a few hours to get a response. Phone inquiries may take 30 to 60 minutes before there is a callback.
Your options are not as many as the deposit methods. But the major options to withdraw money includes VISA, MasterCard, Neteller, Entropay, and Skrill. When you choose debit cards, you may be asked to pay a 2.5% processing fee. The other options are free.
The withdrawal processing period will depend on two things. The first is the time you sent the request. If it is between Friday and Sunder, you have to wait for the request to be processed on Monday. That means it takes between 24 to 72 hours since you submitted your request.
The second factor will be the type of payment method you have chosen. E-wallets will process your payments immediately, so it is the fastest. Credit and debit cards will take 3 to 7 business days to completely process your withdrawal request.
Yes, you can withdraw your money during the weekend. However, this will not be processed immediately. Withdrawals done between Friday and Sunday will have to wait until Monday before it is processed.
To request a withdrawal of your money, you need to sign in to your account first. Then, you need to find the Cashier to access your funds. Choose the option to withdraw money and select your preferred payment method.
Before you withdraw your money, make sure that you have completed the verification process. You will be asked to submit a copy of your ID and proof of your address.