The Payment Systems Regulator (PSR) announced on 18 August 2025 that it will publish authorised push payment (APP) scam statistics for 2024 in two separate reports. This approach follows the introduction of a mandatory reimbursement policy in October 2024, which requires financial institutions to reimburse victims of APP scams except in exceptional circumstances. By dividing the data, PSR aims to facilitate clearer comparison between periods before and after the policy change, offering a more accurate picture of its impact on both scam volumes and reimbursement costs. [Source: PSR]
Background information highlights that the PSR began collecting and publishing APP scam data in March 2023, with annual statistics issued in October 2023 and August 2024. Due to the significant shift introduced by the new reimbursement regulation, data from earlier in 2024 cannot be directly compared with data from after October 2024. As a result, two distinct reports for the year will enable stakeholders to understand the implications of the policy and to evaluate trends with greater clarity.
To further enhance reporting standards and transparency, the PSR will undertake a stakeholder consultation in spring 2025. This process is intended to review the future format of APP scam reporting, ensuring alignment with consumer expectations, regulatory objectives, and the wider commitment to transparent fraud data dissemination.
| Report Period | Policy Context | Purpose |
|---|---|---|
| Jan–Sept 2024 | Before mandatory reimbursement | Baseline comparison |
| Oct–Dec 2024 | After reimbursement policy | Measure impact of new rules |
For UK online casino players, these developments reflect ongoing efforts to improve consumer protection and transparency across payment systems. Understanding how APP scam data is reported—and how regulatory interventions like mandatory reimbursement affect outcomes—can help users make better-informed decisions about payment and withdrawal methods. For further reading on payment security and reliable withdrawal options, useful resources include:
